Curse

Drew Almighty ll · Mar 11, 2006, 02:20 PM // 14:20

Yes maybe it was stupid to use same e-mailadres for all.

Argh i'm collapsed

Drew Almighty ll · Mar 11, 2006, 02:34 PM // 14:34

Can I ask the support site a detailed "file" of what i did last weeks?
Maybe i can find the guy who got my money and try to persuade him to give it back or report him to Anet maybe he did other bad things and maybe they'll ban him after examination.

Toben_Hexx · Mar 11, 2006, 02:51 PM // 14:51

I can understand not giving your money back, but strange the won't tell you who did it, or atleast hunt the bastard down, rob him, ban him, and give you what he had

Drew Almighty ll · Mar 11, 2006, 03:08 PM // 15:08

Quote:

Originally Posted by Toben_Hexx

I can understand not giving your money back, but strange the won't tell you who did it, or atleast hunt the bastard down, rob him, ban him, and give you what he had

maybe they have in mind that they have enough costumers so that there is no need to overwork and help one of them!

I think this is it!

Savio · Mar 11, 2006, 03:26 PM // 15:26

Quote:

Originally Posted by JediKnight

Question time:

1) How many people here use same e-mail address for the auction forum or this forum, as they do for Guild wars???

2) How many of those people have easy passwords?????

E-mail addresses aren't seen by the public unless you're using the auction system, and passwords aren't available at all. Did you download anything at all the days before you got hacked?

Quote:

Originally Posted by Drew Almighty II

Can I ask the support site a detailed "file" of what i did last weeks?
Maybe i can find the guy who got my money and try to persuade him to give it back or report him to Anet maybe he did other bad things and maybe they'll ban him after examination.

They probably already have done something to him, but due to their privacy policy they won't say who or what they've done. You're not going to be able to do anything to him anyway.

Quote:

maybe they have in mind that they have enough costumers so that there is no need to overwork and help one of them!
I think this is it!

Baseless accusations get you nowhere.

Drew Almighty ll · Mar 11, 2006, 03:58 PM // 15:58

No I didn't download anything weeks before the hack. Nothing except the downloads from Anet that's all.

Yes maybe they did something to him but they should at least tell me that they found him and that they did what's needed.

Sry for the accusations

Phunkee · Mar 11, 2006, 04:13 PM // 16:13

Alot of sites require email activation. So whatever you do, don't use the same psw and email as you use on your GW account. That is problably the easiest way to "hack" your account.

And once they are logged in, it's easy to change e-mail and/or password.

Loviatar · Mar 11, 2006, 04:27 PM // 16:27

Quote:

Originally Posted by Drew Almighty ll

No I didn't download anything weeks before the hack. Nothing except the downloads from Anet that's all.

Yes maybe they did something to him but they should at least tell me that they found him and that they did what's needed.

Sry for the accusations

here is what i do. THE LINKS ARE NOT WORKING SO COPY AND PASTE

first get at least the free version of zone alarm which is top rated

http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp;jsessionid=ES36Se4sX4oz6o1y6S01dGG 33EMSbI6rGMufyK92HTA4wqrtAl61!56337975!-1062696904!7551!7552!NONE?dc=12bms&ctry=US&lang=en &lid=nav_za

second set uo a separate sub account from your internet provider (usually allow 5-10 email addresses)

make that one as many lettere/numbers as it will allow and use random instead of obvious things.

the account password can be over 30 characters long so use it. (that is 150 bit encrtption) using just numbers/letters

put the password into the target of your shortcut so you dont type it each time and keyloggers cant see it.

ude spysweeper/spyware dactor to clean house before changing things

use the free trials

http://www.pctools.com/spyware-doctor/

http://www.webroot.com/?pc=64150&rc=1&ps=R&oc=5&mjv=3&mnv=5&bld=194&kc=pp bcafof^^^_contph`c&cd=&dcc=&drc=&mo=2&sid=

hope this helps

Zaxan Razor · Mar 11, 2006, 07:19 PM // 19:19

Quote:

Originally Posted by Drew Almighty ll

"See ya, wouldn't wanna be ya. And next time don't download cheat software."
Sry but I didn't download cheat software they hacked my email and then got my password via the Forgot My Password option!

Yes I admit the support is not really bad at all but they could do better I think.

You shouldn't use the same password for more than one purpose. There, thats not Anet's fault.

Former Ruling · Mar 11, 2006, 08:01 PM // 20:01

Ok, I thought I'd NEVER have to Copy over stuff from my Runescape playing days but it seems after Christmas the old Runescape type players are coming over to Guild Wars.

Firstly, "Hacked". It didn't happen. Noone "Hacks" little Guild Wars accounts and such. They Guess or you unsuspectingly give them the information they need. Half of all accounts taken are because the "victem" was giving out to much information to his "new friends", and the other half are because your password is book or something stupid like that.

Secondly, It happened, and you got your account back - GW's Support is awesome then. End Story.

You lost your items, and thats a shame, but theres nothing anyone can do about it.

Josh · Mar 11, 2006, 08:18 PM // 20:18

Should've of been so stupid to get yourself Keylogged or let your Password leak out to someone.

And you can't get 'hacked' in Guild Wars, it's all stored server-side so unless they hacked ArenaNet server-side, they'd have got more than just you. ;\

Age · Mar 11, 2006, 08:34 PM // 20:34

This is a game just be glad it wasn't real life someone Breaking and Entering your place and stealing up to over $5000. in personal items and the hassel it take to get it back nice to have insurrance.This happened to me btw and 2 25 inch TVs were gone and some irreplaceable items couldn't be.I have always used the same password on my E-mail since creating it and I have 2 of them.Think of those that have real life B&Es and what they go through and btw they took all my jeans except the pair I was wearing.

Novalon · Mar 11, 2006, 08:44 PM // 20:44

If you're not playing GW anymore, do a noob a favor and give your account away.

Would be much better than whining about giving your password away to someone through a keylogger or whatever anyhow.

Mandy Memory · Mar 11, 2006, 08:54 PM // 20:54

Guildwars has the best support Ive ever seen.

You just gave a reason why they are the best, they dont restore characters. This prevents scamming the system.

Sucks that you got hacked...but actually run a virus scan etc every once in a while...then you wont be

Naxohs Seralna · Mar 11, 2006, 08:57 PM // 20:57

Quote:

Originally Posted by Drew Almighty ll

Hi!
I just wanted to post that Guild Wars has a bad support!
My account were hacked 2weeks ago and it took 1week just to get it back.
When I went on it there was nothing left! I lost >500k

I asked them if it was possible to 'restore' my account they told me they couldn't. Then asked them to find out who has got all my gold and they didn't answer since last week... REALLY BAD SUPPORT
HAPPY GAMING TO THE REST I don't play Guild Wars anymore

Boohoo! I've played pretty much every day since August 2005, and I have only 2k in storage.

Mercury Angel · Mar 11, 2006, 09:05 PM // 21:05

Finally just going to close this.

Some of the comments are supportive, some are chock full of speculation, and some are mostly negative. The bulk of the posts (including a number of the OP's posts) are made up of the latter 2 categories, which are not generally desirable.

Thusly, it shall remain closed.